At Andersson Dental Care, we pride ourselves on providing exceptional patient care and attention to detail. With over 30 years of experience, our dedicated team is committed to your dental health and wellbeing. Our practice is fully licensed and registered with the General Dental Council, ensuring you receive the highest level of service.
Our Philosophy
We believe that every patient deserves a personalized approach to their dental care. Our team takes the time to understand your individual needs and concerns, ensuring you receive tailored treatment that meets your unique requirements. We strive for excellence in every aspect of our practice, from the cleanliness of our facilities to the expertise of our dental team.
Our Services
We offer a range of general dental services, including:
- Routine check-ups and hygiene appointments
- Tooth-coloured white restorations and crowns
- Teeth whitening and whitening kits
- Dentures and routine check-ups
- Mouthguards for sport and Botox treatments
In addition to our private services, we also cater to NHS patients and offer Denplan schemes for our private patients.
Our Team
Our dedicated team is comprised of experienced professionals, including:
- Dr. Lindsay Andersson, Practice Principal and General Dental Practitioner
- Russell Phillips, Practice Manager and experienced business professional
- Hazel Barr, Dental Nurse and oral health educator
- Ciara MacKenzie, Dental Nurse and pediatric specialist
Meet the Team
Our team is committed to providing personalized service to every patient. From nervous patients to those seeking general care, we ensure you receive the highest level of attention and care. We understand that dental anxiety is common and strive to make every patient feel at ease. Our team is dedicated to creating a warm and welcoming atmosphere, ensuring you feel comfortable and relaxed throughout your treatment.
Practice Policy
Please note that we have a strict policy regarding cancellations and missed appointments. We require a minimum of 48 hours' notice to cancel an appointment, and a charge will be made for missed appointments or short notice cancellations. In extreme cases, patients may be deregistered. We appreciate your understanding and cooperation in this matter.
Contact Us
We are conveniently located in the heart of town, with ample parking and public transportation options nearby. Please note that our practice is located on the first floor and is accessible via a single flight of stairs. We look forward to welcoming you to Andersson Dental Care and ensuring your dental health and wellbeing.
Customer Service Issues
The dental practice has been criticized for its customer service, with one reviewer describing their experience as "shocked" and "extremely rude". A patient tried to cancel their appointment due to an emergency and was met with a high cancellation fee, despite being a loyal patient for over 10 years. The receptionist refused to waive the fee, and the patient's attempt to escalate the issue with the dentist resulted in a generic response that turned the tables on them.
Excellent Treatment and Care
However, the majority of reviewers have had excellent experiences with the practice. Several reviewers have praised the dentist's kind and patient approach, with one patient stating that they were "put at ease right from the start". The practice has also been commended for its excellent dentistry, with one reviewer stating that their dental implants were "the best in town".
Business Relationships
The practice has also been praised for its business relationships, with one reviewer stating that they have always been a "pleasure to deal with". The reviewer, who runs a business that supplies dental laboratories, praised the practice for its efficiency and professionalism.
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