Delivering exceptional dental care with a personal touch
Malpas Dental Care, a private dental practice located in Newport, Wales, is dedicated to providing top-notch dental care and patient experience. Our practice is built on the foundation of expertise and service, delivering personalised and calm dental experiences, supported by modern technologies.
Our Team
At Malpas Dental Care, we take great pride in our team of experienced dentists, dental care professionals, and support staff. Our team shares a single vision: to provide exceptional customer service and deliver the best dental care possible. We understand that each patient is unique, and we strive to create a comfortable environment for even the most anxious patients.
Our Vision and Values
Our vision is clear and simple: we put our patients at the heart of everything we do. We believe in the importance of clear communication, understanding our patients' needs, and building trusting relationships. Our values revolve around patient care, clinical excellence, and continuous improvement, ensuring we maintain the highest standards of dental care and customer service.
Statement of Care
At Malpas Dental Care, our patients always come first. From a warm and friendly welcome to the most advanced dental equipment, we ensure our patients receive the highest standard of care and comfort. Our commitment to patient care is unwavering, and we strive to make every visit a positive and reassuring experience.
Dental Phobia
We understand that some patients may feel anxious about dental treatment. At Malpas Dental Care, we are committed to alleviating any fears and ensuring our patients feel calm and in control during every visit. Our staff is trained to handle dental phobias and make sure patients feel comfortable and relaxed throughout their appointment.
General Dentistry
Our practice boasts a proven track record of clinical excellence in general dentistry. We offer a comprehensive range of general dentistry services, including check-ups, paediatric care, teeth cleaning, fillings, and more. Our restorative dental treatments are designed to provide patients with all the dental care they need, ensuring optimal oral health and a beautiful smile.
Specialised Dental Services
At Malpas Dental Care, we offer a wide variety of specialised dental services to cater to our patients' diverse needs. These services include oral surgery, smile styling, teeth whitening, stain removal, dental veneers, composite bonding, and many others. We are dedicated to providing the best possible dental care and patient experience.
Patient Satisfaction
The reviews from the patients of Malpas Dental Care are overwhelmingly positive. They praise the welcoming and friendly atmosphere of the clinic, the professionalism of the staff, and the exceptional service provided by the dentists. Patients comment on the clinic's ability to ease anxiety and make them feel at ease. They also appreciate the attention to detail, the clear explanation of procedures, and the high-quality care provided.
Practice Amenities
Patients commend the clinic's cleanliness, helpful staff, and great communication. They appreciate the reminders and updates they receive about their appointments and appreciate the availability of car parking in a nearby pub. Some patients note that the practice is well-managed and efficient, with prompt appointments and helpful staff.
Personal Touch
Several patients mention the personal touch provided by the dentists, who take the time to explain procedures, ease anxiety, and provide excellent care. Patients praise the staff's friendly and caring approach, making them feel relaxed and at ease throughout their appointments.
Temporary Fillings
One patient, however, had a less-than-satisfactory experience with a temporary filling that was provided due to a lack of time during the appointment. They felt that paying for two fixes was inappropriate.
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