Expertise Guaranteed, Beautiful Smiles for Life
Our Vision & Values
I Like My Smile Dental Group is committed to providing exceptional dental care in a relaxed and welcoming environment. We believe in promoting dental health through preventative measures and tailored treatment plans. Patient well-being and safety are our highest priorities, and we adhere to the highest industry standards.
Our Team & Expertise
Led by principal dentist Alistair Bartlett, our experienced team of dentists and dental nurses are highly skilled and passionate about oral health. We offer a comprehensive range of services, from routine checkups to complex restorative and cosmetic procedures. Many of our team members have undergone intensive training under Alistair's guidance, ensuring you receive the most advanced and compassionate care.
The I Like My Smile Difference
What sets us apart:
- Individual Attention: We take the time to understand your concerns, goals, and anxieties.
- Tailored Treatment Plans: We create personalized plans based on your unique needs and dental history.
- Latest Technology: We invest in state-of-the-art equipment and materials for precise and efficient treatment.
- Patient-Centered Care: We prioritize open communication, shared decision-making, and patient empowerment.
Our Services
We offer a comprehensive range of dental services, including:
- Preventative Care: Routine checkups, cleanings, fluoride treatments, and oral cancer screenings.
- Restorative Care: Fillings, crowns, bridges, dentures, root canal therapy, and bonding.
- Cosmetic Care: Teeth whitening, porcelain veneers, Invisalign orthodontics, and dental implants.
- Specialist Services: Endodontics, implant placement and restoration, and oral surgery.
Our Commitment
We understand that visiting the dentist can be stressful for some people. Our compassionate and experienced team is dedicated to creating a comfortable and relaxing environment. We prioritize clear communication, pain management, and gentle handling to ensure your comfort and well-being throughout your visit.
Patient Disatisfaction
Many patients have expressed dissatisfaction with their experiences at this dental clinic. Some have reported being turned away despite having appointments booked, while others have experienced poor customer service from receptionists. One patient complained about being charged 22.60 for a 30-second examination, which they deemed "absolutely disgusting" and a "rip-off". Another patient reported feeling discriminated against due to their weight, as they were turned away despite being under the clinic's stated weight limit.
Positive Experiences
However, there are also many positive reviews from patients who have received good treatment from the clinic's staff. Some have praised the dentist's skills and bedside manner, while others have appreciated the clinic's willingness to accommodate emergency appointments. One patient praised the dentist's patience and care, saying that they made her daughter feel at ease during a procedure. Another patient appreciated the clinic's speedy and effective treatment for a toothache.
Staff Feedback
It's clear that the staff at this clinic need to improve their communication and customer service skills. Some patients have reported being put off by rude or unhelpful receptionists, which has led to them seeking treatment elsewhere. On the other hand, several patients have praised the dentists and dental nurses at the clinic, saying that they were professional, friendly, and caring.
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